Terms of Service

Last updated: June 5, 2026

These Terms of Service ("Terms") govern your use of the Piqqo mobile application ("the App") published by Lexa, the trading name of Axel Leclercq, sole trader (entrepreneur individuel) ("we", "us" or "the Publisher"). By creating an account or using the App, you agree to be bound by these Terms.

1. Description of the Service

Piqqo is a personal wardrobe management application that allows you to:

  • Photograph and catalog your clothing items.
  • Receive AI-generated outfit suggestions based on your wardrobe and occasion.
  • Save favorite outfits and provide feedback on suggestions.
  • Receive push notifications with reminders and recommendations.

2. Subscriptions, Free Trial and Purchases

2.1 Plans

Access to the outfit suggestion and image generation features requires a paid subscription. Piqqo offers several subscription plans as well as "boosters" (one-time, consumable purchases) that grant an additional generation quota. The available plans and their prices are shown in the App at the time of purchase, in your local currency.

2.2 Free Trial

Some subscriptions may include a 14-day free trial. If you do not cancel before the end of the trial period, the paid subscription starts automatically and the corresponding amount is charged. Any unused portion of a free trial is forfeited when you subscribe to a paid plan.

2.3 Billing and Auto-Renewal

Subscriptions renew automatically. Payment is charged to your App Store (Apple) or Google Play (Google) account upon confirmation of purchase, then at each renewal period, unless cancelled. Renewal is charged within 24 hours before the end of the current period, at the price of the selected plan.

2.4 Management and Cancellation

You can manage or cancel your subscription at any time from your App Store account settings (iOS Settings > your name > Subscriptions) or Google Play (Play Store > Payments & subscriptions > Subscriptions). Cancellation takes effect at the end of the current billing period; you keep access to paid features until that date. Uninstalling the App does not cancel the subscription.

2.5 Refunds

Payments are processed by Apple or Google. Refund requests are subject to the App Store or Google Play policies; we do not process refunds directly. Boosters are consumable purchases and are not refundable once the quota has been credited, except where required by mandatory law.

2.6 Price Changes

We may change subscription prices. Any price change will be notified to you and, where applicable, will require your consent before renewal, in accordance with App Store and Google Play rules.

3. Account

3.1 Registration

To use the App, you must create an account using an email address, or sign in via Google or Apple. You must be at least 16 years old.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials. You must immediately notify us of any unauthorized use of your account.

3.3 Account Deletion

You may delete your account at any time via Settings > Delete my account. This action is irreversible and permanently removes all your data from our servers and your device. Deleting your account does not automatically cancel an active subscription: you must also cancel it from your App Store or Google Play account (see section 2.4).

4. Acceptable Use

You agree to:

  • Use the App for personal, non-commercial purposes.
  • Provide accurate information during registration.
  • Not attempt to access another user's data or account.
  • Not reverse-engineer, decompile or disassemble the App.
  • Not use the App to upload illegal, harmful or inappropriate content.
  • Not circumvent rate limits or security measures.
  • Not use automated tools, bots or scripts to interact with the App.

5. User Content

5.1 Ownership

You retain all ownership rights to the photos and content you upload to the App.

5.2 License

By uploading content, you grant us a limited, non-exclusive license to process, store and display your content solely for the purpose of providing the App's services to you. This license terminates when you delete the content or your account.

5.3 AI Processing

Your clothing photos are temporarily processed by AI services (Anthropic Claude, Google Vertex AI) to generate tags and outfit suggestions. Photos are not retained by these AI services after processing. We do not use your content to train AI models.

6. Intellectual Property

The App, its design, code, features and branding are the intellectual property of Lexa (Axel Leclercq, sole trader / entrepreneur individuel). You may not copy, modify, distribute or create derivative works based on the App without written permission.

AI-generated outfit suggestions and images are provided as part of the service and may be used by you for personal purposes.

7. AI-Generated Content

7.1 Nature of Suggestions

Outfit suggestions are generated by artificial intelligence and are provided for informational and entertainment purposes only. They do not constitute professional fashion advice.

7.2 Accuracy

We do not guarantee the accuracy, relevance or suitability of AI-generated suggestions. The quality of suggestions depends on the variety and quantity of items in your wardrobe.

7.3 Availability

AI features may occasionally be unavailable due to third-party service disruptions, maintenance or rate limits.

8. Push Notifications

By enabling push notifications, you consent to receive:

  • Scan reminders when you haven't used the App recently.
  • Weekly outfit recommendations (top 10).

You can manage notification preferences at any time in the App settings. You can also disable notifications at the device level.

9. Availability and Modifications

9.1 Availability

We strive to ensure the App is available at all times but do not guarantee uninterrupted access. The App may be temporarily unavailable for maintenance or updates.

9.2 Modifications

We reserve the right to modify, suspend or discontinue any part of the App at any time. We will notify you of significant changes.

10. Limitation of Liability

To the maximum extent permitted by applicable law:

  • The App is provided "as is" without warranties of any kind.
  • We are not liable for any indirect, incidental, consequential or punitive damages.
  • We are not liable for the loss of data resulting from your actions (e.g., accidental account deletion).
  • Our total liability is limited to the amount you have paid us through your subscriptions and purchases in the past twelve (12) months.

11. Termination

We reserve the right to suspend or terminate your account if you violate these Terms or use the App in a manner that could harm other users or the service.

12. Privacy

Your use of the App is also governed by our Privacy Policy. Please review it to understand how we collect and use your data.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of France. Any disputes shall be submitted to the competent courts of France.

14. Changes to These Terms

We may update these Terms from time to time. The "last updated" date at the top of this page indicates the latest revision. Continued use of the App after changes constitutes acceptance of the updated Terms.

15. Contact

For any questions about these Terms:

Lexa - Axel Leclercq (sole trader / entrepreneur individuel)
SIRET 841 864 341 00026
RCS Evry 841 864 341
15 rue Severine, 91380 Chilly-Mazarin, France
VAT not applicable, art. 293 B of the French Tax Code (CGI)
Email: piqqo@lexa.bzh